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Most Popular Business Phone Systems

By Sheila Shanker

Business phone systems are crucial to most businesses. It’s hard to find a company without a phone number. Telephone communications are required by sales people, customer service and for internal training and management. There are many phone service choices for small to medium-sized businesses, and you should select a system that is well-known and popular, to minimize your risk of buying low-quality, unproven setups. Depending on your business, you may require a complex PBX system that includes remote phone service, or maybe your needs can be met with something simpler. As expected, the more complex a system is, the more expensive it's likely to be.

A popular system with small businesses is the RCA 25800 Expandable Business Phone System Starter Pack, which is an 8 line phone system with a pre-configured router and 2 corded base stations. It allows for 25 base stations and includes a digital receptionist to manage your calls. This equipment includes an integrated answering system and 3-way conference capability.

TalkSwitch products are popular, such as the TalkSwitch 244vs Phone system, which includes both regular phone lines and VoIP. This system uses 4 local and 10 remote extensions. It offers dial-by-name directory, 9 levels auto –attendant system and 28 mailboxes. It sells for about $900+. There are more powerful versions of this system, like the TalkSwitch 248 vs and the 488vs Small Business Phone System.

For firms that need simpler phone systems, the 8x8 Inc. 6755i IP Business Phone system could be an option. It's a popular choice that includes an auto-attendant, music on hold, voicemail to email and a conference bridge.

AT&T also offers popular small business phone systems, such as the 4-line Extendable Range Corded/cordless Small Business Phone System. It offers push-to-talk for easy communication between handsets and allows for an unsurpassed range coverage. It uses DCT 6.0 Zero Blind Slot digital technology to give the system a high-quality service.

If you’re in the market for a new business phone system, you may be surprised about how many choices you have in terms of service and features. Some phone providers may lease you the equipment, which can be an interesting option for some firms. As you look at phone equipment, don’t forget to obtain warranties to safeguard your purchase. Also, deal with well-known vendors that will be around for awhile.